Privacy Policy

Effective Date: March 29, 2026
Float & Flow River Co (“Float & Flow,” “we,” “us,” or “our”) is committed to safeguarding the privacy and security of your personal information. This Privacy Policy describes the types of information we collect, how we use and protect that information, and the choices you have regarding your data when you visit our website, make a reservation, or engage with our services.

1. Information We Collect
A. Personal Information
We may collect personal information that you voluntarily provide, including:
•     Full name
•     Email address
•     Phone number
•     Billing and mailing address
•     Payment information (processed securely through third‑party payment providers)
B. Technical and Usage Data
When you interact with our website, we may automatically collect:
•     IP address
•     Browser type and version
•     Device identifiers
•     Pages viewed, time spent, and referring URLs
•     Cookies and similar tracking technologies
C. Booking and Service Details
To deliver our services, we may collect:
•     Tour selections and preferences
•     Group size and participant details
•     Special accommodations or requests

2. How We Use Your Information
We use the information we collect for the following purposes:
•     Processing reservations and managing customer accounts
•     Communicating booking confirmations, updates, and service‑related notices
•     Enhancing and optimizing our website and customer experience
•     Sending promotional communications (only with your consent)
•     Ensuring compliance with legal, safety, and regulatory requirements

3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
•     Improve website functionality and performance
•     Personalize your browsing experience
•     Analyze traffic patterns and user behavior
You may adjust your browser settings to refuse cookies; however, doing so may limit certain website features.

4. Sharing and Disclosure of Information
Float & Flow River Co does not sell or rent your personal information. We may share information only in the following circumstances:
A. Service Providers
We may share information with trusted third‑party vendors who assist with:
•     Payment processing
•     Email and communication services
•     Reservation and booking systems
These providers are authorized to use your information only as necessary to perform services on our behalf.
B. Legal and Compliance Obligations
We may disclose information when required to:
•     Comply with applicable laws, regulations, or legal processes
•     Protect our rights, property, or safety
•     Prevent fraud or address security concerns
C. Business Transactions
In the event of a merger, acquisition, or asset transfer, your information may be included as part of the transferred assets.

5. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. While we strive to maintain a secure environment, no method of transmission or electronic storage is completely secure.

6. Data Retention
We retain personal information only for as long as necessary to:
•     Provide our services
•     Fulfill contractual and legal obligations
•     Resolve disputes
•     Maintain business records

7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
•     Request access to the personal information we hold about you
•     Request corrections or updates
•     Request deletion of your information, subject to legal limitations
•     Opt out of marketing communications at any time
To exercise these rights, please contact us at:
Email: info@floatandflowriverco.com
Phone: (XXX) XXX‑XXXX

8. Third‑Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third‑party sites, and we encourage you to review their respective privacy policies.

9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.

10. Updates to This Privacy Policy
We may revise this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised policy.

11. Contact Us
If you have questions or concerns regarding this Privacy Policy or our data practices, please contact:
Float & Flow River Co
Email: capt.pete@floatandflowriverco.com
Phone: 775-657-1307